e-Governance or ‘electronic governance’ is basically the application of Information and Communications Technology to the processes of Government functioning in order to bring about ‘Simple, Moral, Accountable, Responsive and Transparent’ (SMART) governance. This would generally involve the use of ICTs by government agencies for any or all of the following reasons: (a) Exchange of information with citizens, businesses or other government departments (b) Speedier and more efficient delivery of public services (c) Improving internal efficiency (d) Reducing costs / increasing revenue (e) Re-structuring of administrative processes and (f) Improving quality of services. Stages of e-Governance:- The Indian experience demonstrates that the onset of e-Governance proceeded through the following phases:- a) Computerisation :- The use of computers in the government offices began with word processing, quickly followed by data processing. b) Networking :- In this phase, some un...